Effective Date: 21 August 2024
Welcome to VividOne (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, www.vividone.co.za (“Website”), and the purchase of our products. By accessing our Website or purchasing our products, you agree to comply with and be bound by these Terms.
1. General Information
- Business Name: VividOne
- Website Name: VividOne
- Email Address: lisavividone@gmail.com
- Business Address: Sysie Road, Randparkridge, Gauteng
2. Eligibility
You must be at least 18 years old to use our Website and purchase our products. By using our Website, you represent and warrant that you are of legal age to form a binding contract and meet all the eligibility requirements.
3. Product Information
VividOne sells contact lenses and beauty products designed for fashion enthusiasts and influencers. We strive to provide accurate descriptions and images of our products on our Website. However, we do not warrant that the product descriptions, images, or other content on our Website are accurate, complete, reliable, current, or error-free.
4. Orders and Payment
- Order Process: By placing an order on our Website, you are offering to purchase a product, subject to these Terms. All orders are subject to availability and acceptance by us.
- Pricing: All prices are listed in the currency indicated on our Website and are inclusive of any applicable taxes, unless otherwise stated. We reserve the right to change prices at any time without prior notice.
- Payment: Payment must be made at the time of placing your order. We accept various payment methods as indicated on our Website. By providing payment information, you represent and warrant that you are authorized to use the payment method.
5. Shipping and Delivery
- Shipping: We offer shipping to the addresses specified on our Website. Shipping costs will be calculated and displayed at checkout.
- Delivery Time: We strive to deliver your products within the estimated delivery time provided. However, delivery times are not guaranteed and may be affected by factors beyond our control.
- Risk of Loss: The risk of loss or damage to the products passes to you upon delivery to the shipping address you provided.
6. Returns and Refunds
Due to the nature of contact lenses and beauty products, returns are only accepted for defective or incorrect items. If you receive a defective or incorrect product, please contact us at lisavividone@gmail.com within 14 days of receipt to arrange for a return or exchange. We will provide instructions on how to return the product, and once the return is processed, we will issue a refund or replacement, as appropriate.
7. Intellectual Property
All content on our Website, including but not limited to text, graphics, logos, images, and software, is the property of VividOne or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works based on our content without our express written permission.
8. User Conduct
You agree to use our Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit the use of the Website by any third party. You agree not to:
- Post or transmit any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable.
- Use the Website in a manner that could damage, disable, overburden, or impair the Website or interfere with any other party’s use of the Website.
- Attempt to gain unauthorized access to our Website, other accounts, computer systems, or networks connected to our Website.
9. Limitation of Liability
To the fullest extent permitted by law, VividOne shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Website or the purchase of our products. This includes, but is not limited to, loss of profits, loss of data, or other intangible losses, even if we have been advised of the possibility of such damages.
10. Disclaimer of Warranties
Our Website and products are provided “as is” and “as available,” without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our Website will be uninterrupted, error-free, or free of viruses or other harmful components.
11. Indemnification
You agree to indemnify, defend, and hold harmless VividOne, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of our Website, your breach of these Terms, or your violation of any law or the rights of a third party.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms or your use of our Website shall be subject to the exclusive jurisdiction of the courts of South Africa.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our Website following any such changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed of any updates.
14. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
VividOne
Sysie Road, Randparkridge, Gauteng
Email: lisavividone@gmail.com